The trouble with online shopping is that several customers are disconnected from someone who can answer their questions in real time with accuracy. Rather than watching potential customers click away from their e-commerce sites, many businesses have been adding live chat support.

As it turns out, live chat has the ability to provide convenient answers that customers want, while also adding significant benefits to the staff and bottom line of companies. Our Live Chat Software Features: Unlimited operators, chats at the same time, departments 5 widget position User screenshots, see what your users see Drag & Drop widgets Online users tracking Invite users to chat Chats archive

Chat remarks Files uploads, drag & drop Tablet and Mobile friendly Visitor tracking across different subdomains of the domain The multilanguage back office where each operator can have a different language. Chrome extension Operator To Operator chat Option to have custom form attributes or pre-fill existing ones Proactive users invitation to chat Google map with users locations RTL and LTR languages support Questionary/voting module FAQ module.