Live Chat Software

Home Live Chat Software

The trouble with online shopping is that several customers are disconnected from someone who can answer their questions in real time with accuracy. Rather than watching potential customers click away from their e-commerce sites, many businesses have been adding live chat support. As it turns out, live chat has the ability to provide the convenient answers that customers want, while also adding significant benefits to the staff and bottom line of companies.

Our Live Chat Software Features:

Unlimited operators, chats at the same time, departments
5 widget position
User screenshots, see what your users see
Drag & Drop widgets
Online users tracking
Invite users to chat
Chats archive
Chat remarks
Files uploads, drag & drop
Tablet and Mobile friendly
Visitor tracking across different subdomains of the domain
The multilanguage back office where each operator can have a different language.
Chrome extension
Operator To Operator chat
Option to have custom form attributes or pre-fill existing ones
Proactive users invitation to chat
Google map with users locations
RTL and LTR languages support
Questionary/voting module
FAQ module